Holiday illness claims

If your holiday has been ruined through holiday illnesses such as food poisoning, cruise ship incidents or any other incidents that were not your fault, you could be eligible to make a claim that could lead to you receiving compensation. At Holiday Sickness Helpline we are devoted to help you claim the compensation that you deserve, after all holidays are not cheap and you should not be out of pocket if your holiday was ruined by somebody else.

A lot of people assume that making a holiday compensation claim is a complicated and tedious process but it is not. Our three simple step process means that starting your claim is easier than ever. The first step requires an initial phone call between our friendly lawyers and the client making the compensation claim. Next our team will go away and evaluate and process the information provided by the client, assessing whether or not they have a valid claim. Finally, if the case is successful, the compensation collected from the tour operator, or other third party, gets paid directly to the client.

Package holidays

If your holiday was a package holiday your rights are protected by the Package Travel, Package Holidays and Package Tours Regulations 1992 and this allows you to make a compensate claim against the tour operator who your purchased your holiday package from.

Frequently Asked Questions

To see a comprehensive list of all the frequently asked questions which we receive on a typical case regarding holiday compensation, see our FAQs page.

Why choose us?

Our solicitors have over 15 years experience protecting the rights of our clients when they pursue a holiday compensation claim.

Our three simple steps streamlines the process of making a claim so even if you’re not sure whether you have a valid holiday illness claim, getting in touch takes seconds and we will be able to let you know if you have a valid case very shortly after.

You can read more about who we are as well as our mission on our About Us page.

‘No win no fee’

The idea of going to court seems costly to many but at Holiday Sickness Helpline we operate on a ‘no win no fee’ basis which means you are not required to pay us a penny if your case in unsuccessful at court.

We will also give you free no obligation legal advise if you are unsure whether or not you have a valid claim. Get in touch and we will let you know and you will not be committed to acting upon it if you do have a valid case.